STORE POLICIES

Made for you. Handled by humans.

Questions or order problems? Email hello@kencox.com and include your order email and a description of the issue.

Production and shipping

Every item is made on demand after you order. Production and standard delivery commonly take 5–12 business days, although destination, carrier conditions, and seasonal demand can affect timing. Tracking is sent when available. Customers are responsible for providing a complete and accurate delivery address.

Returns and replacements

Because products are made to order, we do not accept returns or exchanges for buyer’s remorse, an incorrect size, color, or product selected by the customer. If an item arrives damaged, defective, or misprinted, contact us within 30 days of delivery with clear photographs and we will review it for a replacement or refund. Report a package lost in transit within 30 days of its estimated delivery date.

Payments

Payments are processed securely by Stripe. Prices are shown in U.S. dollars. Applicable shipping charges and taxes are displayed during checkout before payment.

Privacy

We collect only the information needed to complete payment, fulfill and ship your order, provide support, prevent fraud, and meet legal obligations. Stripe processes payment information and Printful receives fulfillment and delivery information. We do not sell customer personal information.

Contact

Keep Humanity Human
hello@kencox.com

Last updated August 6, 2026.